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Have a question? Need assistance? Our support team is ready to help you create magic.
EMAIL SUPPORT
Get in touch with our support team directly via email. We typically respond within 24 hours.
brightstartapp@outlook.comRESPONSE TIME
We're committed to helping you quickly. Our average response time is:
COMMON QUESTIONS
Before contacting support, check out our frequently asked questions
How does the AI baby generator work?
Our AI analyzes facial features from parent photos using advanced deep learning algorithms to generate realistic baby portraits.
Is my data safe and private?
Absolutely! We use zero data retention - your photos are automatically deleted after processing. We never store or share your images.
How accurate are the results?
Our AI achieves 99% accuracy in facial feature recognition. Results are based on scientific genetic principles and advanced machine learning.
Can I get a refund?
Yes! We offer a 30-day money-back guarantee. Contact support within 30 days of purchase for a full refund.
What file formats are supported?
We support JPG, JPEG, PNG, and WEBP formats. Photos should be at least 512x512 pixels for best results.
How long does generation take?
Most generations complete in under 10 seconds. Complex requests may take up to 30 seconds.